Error:white Space is Required Between the Public Identifier and the System Identifier due to Incorrrect value in server.conf for app.server.url
Last updated on JULY 29, 2015
Applies to:Oracle Agile PLM Framework - Version 18.104.22.168 and later
Information in this document applies to any platform.
When attempting to start the file manager, the following error occurs.
*** File Manager Initialization failed ***
Reason :Error downloading information from Agile.
Actual Message :; nested exception is:
org.xml.sax.SAXParseException: White space is required between the public identifier and the system identifier.
The failure could be attributed to:
1. The Application Server is currently Unavailable
2. File Manager is not configured correctly - [Admin -> Server Settings -> Locations -> <File Manager Entry> -> File Manager Internal Locator] must EXACTLY match the above-mentioned File
3. File Manager Entry has been DISABLED or the setting is incorrectly specified
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms