Last updated on JULY 29, 2015
Applies to:Oracle Agile PLM Framework - Version 22.214.171.124 and later
Information in this document applies to any platform.
When attempting to start the file manager, the following error occurs.
*** File Manager Initialization failed ***
Reason :Error downloading information from Agile.
Actual Message :; nested exception is:
org.xml.sax.SAXParseException: White space is required between the public identifier and the system identifier.
The failure could be attributed to:
1. The Application Server is currently Unavailable
2. File Manager is not configured correctly - [Admin -> Server Settings -> Locations -> <File Manager Entry> -> File Manager Internal Locator] must EXACTLY match the above-mentioned File
3. File Manager Entry has been DISABLED or the setting is incorrectly specified
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