Error:white Space is Required Between the Public Identifier and the System Identifier due to Incorrrect value in server.conf for app.server.url (Doc ID 1529340.1)

Last updated on JULY 29, 2015

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the file manager, the following error occurs.

ERROR
-----------------------
*** File Manager Initialization failed ***
Reason :Error downloading information from Agile.
Actual Message :; nested exception is:
       org.xml.sax.SAXParseException: White space is required between the public identifier and the system identifier.

The failure could be attributed to:
1. The Application Server is currently Unavailable
2. File Manager is not configured correctly - [Admin -> Server Settings -> Locati
ons -> <File Manager Entry>  -> File Manager Internal Locator] must EXACTLY match the above-mentioned File
Manager URL
3. File Manager Entry has been DISABLED or the setting is incorrectly specified





Cause

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