Available Quantity Is Displayed Incorrectly As Zero for Manual Allocations (Doc ID 1529459.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Allocation - Version 13.2 and later
Information in this document applies to any platform.

Symptoms

Manual Allocations do not display the available quantity on the allocation details screen.

Steps to Reproduce:

  1. Log in to Allocation.
  2. Create a Purchase Order (PO) in Retail Merchandising System (RMS).
  3. Save and approve the PO.
  4. Create a Manual Allocation using that newly created PO from step 1.  
  5. Approve the allocation.
  6. Create a second Manual allocation from the same PO.
  7. After clicking `Enter Allocation’, notice `0’ Available Quantity on the Allocation Detail screen.
  8. Click `Cancel’.
  9. On the Allocation Summary screen, notice `0’ Available Quantity.
  10. Go to the Item Review screen from Allocation Summary.
  11. Click `Cancel’.
  12. Now that the user is back on the Allocation Summary notice, the available quantities are now correct.
  13. Go back to the Detail screen and note that the Available Quantity is correct.

Cause

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