The Suffix For Plan Name Purchased Multiple Times Is Not Consistent Across Customer Center (Doc ID 1530199.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Goal

This article explains how the numbering that suffixes the plan name is used in Customer Center to differentiate the same plan (so same plan "name") purchased twice.

Customer Center adds suffixes to the plan name to display several time the same plan when purchased multiple times.

However, the way Customer Center distributes those suffixes to the plans it has to display can be different, depending on the number of plans to display, so depending on the screen and filters applied.

This behavior can be confusing, but is a limitation of the product.

Solution

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