Attachment is Received as Part of the Message Instead of as an Attachment, Body Text is Garbled (Doc ID 1530414.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Communications Messaging Server - Version 5.2.0 and later
Oracle Communications Connector for Microsoft Outlook - Version 7.0 and later
Communications Express for Oracle Communications - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

An attachment is received as the body (or part of the body) of the message instead of as an attachment.  The text in the body appears to be garbled.

The problem only seems to happen when using UWC (Communications Express) or Outlook (with or without Outlook Connector) to view the message.

Some mail clients, such as Thunderbird, are able to view the message without any issues.

Cause

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