My Oracle Support Banner

Attachment is Received as Part of the Message Instead of as an Attachment, Body Text is Garbled (Doc ID 1530414.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications Messaging Server - Version 5.2.0 and later
Oracle Communications Connector for Microsoft Outlook - Version 7.0 and later
Communications Express for Oracle Communications - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

An attachment is received as the body (or part of the body) of the message instead of as an attachment.  The text in the body appears to be garbled.

The problem only seems to happen when using UWC (Communications Express) or Outlook (with or without Outlook Connector) to view the message.

Some mail clients, such as Thunderbird, are able to view the message without any issues.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.