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PCM_OP_SUBSCRIPTION_CYCLE_FORWARD Is Picking The Products Which Are Not Due For Billing (Doc ID 1531394.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

1. Suppose a Account has one service (/service/video)
2. Each service has one basic deal (priority 20) and multiple add on deals (priority 10).
3. Accounting cycle is aligned with basic deal validity.
4. Add on deals are not aligned with accounting cycle. i.e. if basic deal is valid (cycle) from 1-Dec to 31-Dec, then actg_next_t would be 31-Dec, but for add on products cycle dates may vary e.g. 12-Nov to 12-Dec, 20 Nov to 20-Dec like that.

Issue : With above scenario, add on deal should be picked by pin_cycle_forward utility to apply the cycle charges. Now when I am running the utility on 12 Dec, PCM_OP_SUBSCRIPTION_CYCLE_FORWARD internally picking the deal which has cycle_end_t as 20 Dec.

Impact: If customer does not have sufficient balance then all the add on deals are getting cancelled even those which are not due for renewal.
 

Solution

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In this Document
Goal
Solution
References


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