Error In OPA Determination Server Causing Request Processing Delays (Doc ID 1531433.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Policy Automation - Version 10.3.1.57 and later
Information in this document applies to any platform.
*** Checked for relevance on 25-MAY-2017 ***

Symptoms

In PROD environment OPA Determination server log files we see errors for instantiate a plugin for class 'Oracle.Determinations.Server.Services.Interview.V10_2.InterviewService10_2'.

In the end we get our rule processed and receive results back in Siebel, but because of the error processing takes 2 seconds more.

In Performance test environment we don't receive such error and log file is clean.
Please let us know if this error could be related to some settings in the environment or configuration of Determination server.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms