Comments Is Not Save In Adding Customer Contact - In Quick Add Portal
(Doc ID 1532180.1)
Last updated on JULY 19, 2017
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
There is a little bug in CCB2.4.0 in the add customer contacts (using quick add). Where a user adds comments in the quick add portal – these are saved to the contact (in version 2.3.1) however, in version 2.4.0 these are not being saved
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!