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Comments Is Not Save In Adding Customer Contact - In Quick Add Portal (Doc ID 1532180.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

There is a little bug in CCB2.4.0 in the add customer contacts (using quick add). Where a user adds comments in the quick add portal – these are saved to the contact (in version 2.3.1) however, in version 2.4.0 these are not being saved

Cause

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In this Document
Symptoms
Cause
Solution
References


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