Unable to Modify Steps, Notebook Topics and the "Add Text" Area is Grayed Out or Black under the Footer and Header tabs. (Doc ID 1532384.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

On :  8.2 version, P6 PPM, Project Manager

ACTUAL BEHAVIOR  
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In P6 PPM 8.2, the modify window for steps or notebook topics don't allow a user to type any letter. Also, the Add Text area in the Header and Footer tabs under the Page Setup option is grayed out or black.

EXPECTED BEHAVIOR
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P6 PPM allows to type when trying to modify a note or step to an activity and the Add Area is not grayed out.

STEPS
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The issue can be reproduced at will with the following steps:
1. Click on P6 Shortcut.
2. Type user/password.
3. Click OK.
4. Open Project.
5. Go to Activity View.
6. Go to Notebook tab.
7. Click + on the notebook topic area.
8. Select the notebook topic and click on modify.

Cause

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