Receiving Error "Internal System Error: Ep_tools" While Trying To Configure Series In BM (Doc ID 1533542.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.4 and later
Information in this document applies to any platform.

Symptoms

7.3.1" "442" in Production and Test

PROBLEM
-------------
We are receiving following error while trying to configure series in Business modeler in Demantra:

---------------------------
Internal System Error: ep_tools
---------------------------
Error Number: 18
 
at line number: 15
 
of Event: fnv_timebucket
 
in Object: nv_cf_expression
 
in Window: nv_cf_expression
Function doesn't return value at line 15 in function fnv_timebucket of object nv_cf_expression.

As a result we are unable to configure/modify any series in Demantra.

STEPS
--------
1) Login to Business Modeler.
2) Go to Configure series and configure/modify any series.
3) Click on Save option to save changes.

Cause

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