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Receiving Error "Internal System Error: Ep_tools" While Trying To Configure Series In BM (Doc ID 1533542.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Demand Management - Version and later
Information in this document applies to any platform.


7.3.1" "442" in Production and Test

We are receiving following error while trying to configure series in Business modeler in Demantra:

Internal System Error: ep_tools
Error Number: 18
at line number: 15
of Event: fnv_timebucket
in Object: nv_cf_expression
in Window: nv_cf_expression
Function doesn't return value at line 15 in function fnv_timebucket of object nv_cf_expression.

As a result we are unable to configure/modify any series in Demantra.

1) Login to Business Modeler.
2) Go to Configure series and configure/modify any series.
3) Click on Save option to save changes.


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