Not Able To Log In To Business Modeler With dm User - 'User dm is already logged in' (Doc ID 1534353.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

 On :  7.3.1 version, BusModeler

When attempting to log into Business Modeler,
the following error occurs.

ERROR
-----------------------
User 'dm' is already logged in!
please contact support@demantra.com and/or contact your system Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to log into Business Modeler

2. It fails.

Cause

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