REL Error "PIN.PIN_REL Unique Constraint (PIN.I_UNPR_EVENTS_START_POID) Violated" (Doc ID 1534891.1)

Last updated on JUNE 09, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
*** Checked for relevance on 06-09-2016 ***

Symptoms

Randomly the pin_rel generates an error when uploading events file and exits with error code 8:

Example:

Error 12/27/12 2:57:06:0576 PM ( 1356641826576 )  T:Update SP Thread 2 REL RELUpdaterThread 1:facpip01:UnknownProgramName:0:Update SP Thread 2:0:1356641826:0
ORA-20003: Error -20003error while processing data from event_essentials occurred in the update procedure start_obj_id0 = 1429136432007232194 end_obj_id0 = 1429136432007232198 sqlcode = -20003 sqlerrm = ORA-20003: Error updating tmp_unprocessed_events_t where session_obj_id0 = 14313908119 and element_id = 2
ORA-06512: at "PIN.PIN_REL", line 560
ORA-00001: unique constraint (PIN.I_UNPR_EVENTS_START_POID) violated
ORA-06512: at "PIN.PIN_REL", line 3722
ORA-20003: Error updating tmp_unprocessed_events_t where session_obj_id0 = 14313908119 and element_id = 2
ORA-06512: at "PIN.PIN_REL", line 560
ORA-00001: unique constraint (PIN.I_UNPR_EVENTS_START_POID) violated
ORA-06512: at line 1

Error 12/27/12 2:57:06:0625 PM ( 1356641826625 )  T:main REL IREL 1:facpip01:UnknownProgramName:0:main:7:1356641820:0
Error encountered in the Update Stored Procedure: 8003
The update stored procedure encountered an error on an update statement.
Error 12/27/12 2:57:06:0626 PM ( 1356641826626 )  T:main REL IREL 1:facpip01:UnknownProgramName:0:main:7:1356641820:0
Exiting with return code: 8

 

Cause

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