Suspense Payment Item Is Pointing To Billinfo Of Actual Account.
(Doc ID 1535813.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]Information in this document applies to any platform.
Symptoms
When a payment is suspended, the credit is showing under the actual account.
The payment event is created under payment suspense account, but its associated /item/payment is pointing to the actual account's billing profile.
Pymt_collect input:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |