My Oracle Support Banner

When Gateway is Down, ASN Events in NMS Do Not Go to ADV (Doc ID 1536110.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.10.0.6 and later
Oracle Network Management for Utilities - DMS - Version 1.10.0.1 to 1.10.0.1 [Release 1.10]
Information in this document applies to any platform.

Symptoms

During a period when the mdsgateway is down, assign a crew to an UAS event. Upon restart and re-synchronization of the mdsgateway, ASN events (the events changed to ASN during the period when the mdsgateway is down) in NMS revert back to UAS state. The ASN state does not go to the mobile system.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
  


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.