Work List Is Not Sorted Correctly When Multiple Cartridges Are Deployed (Doc ID 1536405.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

Work list is not sorted correctly when multiple cartridges are deployed. Observed that a work list was not sorted correctly when clicking a column name at the top of table.

Furthermore, User observed the following things
The issue happens when two or more cartridges are deployed on OSM.
The issue also can be seen in case that “Sort Order” is specified in Preferences page.
It does not occur for built-in columns, for example “Order ID”, “Ref.#”, or “Source”, but for custom columns.


Cause

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