Unable To Open A CRF After Changing Number of Repeats in QG
(Doc ID 1537317.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Clinical Remote Data Capture Option - Version 4.6.0 and later
Information in this document applies to any platform.
When attempting to open a CRF page after the number of repeats in the underlying DCM has been modified, the following error appears on the screen:
Log code nnnnnnnnnnn, internal error.
Additionally, the DcapiHtml*.dbg file ends abruptly with the following:
- Modify the number of repeats in the DCM's Question Group
- Log into RDC Onsite
- Navigate to the CRF and attempt to open (NOTE: Issue occurs for existing CRFs and new CRFs)
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