ATO Does Not Generated Output and Changes Status to Complete (Doc ID 1537393.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.0 to 9.3.2.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

ATOs are in released status and don't advance to Complete
ATO's Where sent tab doesn't show error message
ATO's History tab doesn't show ACS trying transfer message
Can't export any object with nullpointerexception message

 

Server log error:

[AJPRequestHandler-RMICallHandler-59] ERROR com.agile.pc.cmserver.outbound.OutPackageWhereSentDAO  - updateSaveRow exception java.sql.BatchUpdateException:

ORA-01653: unable to extend table XXXX by 64 in tablespace AGILE_DATA1 for SQL: UPDATE OUTBOUND_WHERESENT SET java.sql.BatchUpdateException:

Debug Server log error:
Caught the following exception java.lang.NullPointerException
at com.agile.acs.PCExtractTask.tmpProcessWS(PCExtractTask.java:1223)
at com.agile.acs.PCExtractTask.tmpExtractionProcess(PCExtractTask.java:758)
at com.agile.acs.PCExtractTask.run(PCExtractTask.java:442)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)

FACTs:
ACS was working before

Cause

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