Hints And Tips When Applying Oracle Knowledge (InQuira) InfoManager Patches Using applyIMPatch.sh|bat (Doc ID 1537531.1)

Last updated on MARCH 14, 2016

Applies to:

Oracle Knowledge - Version 8.2 to 8.4.2.2 [Release 8.2 to 8.4]
Information in this document applies to any platform.

Symptoms

When applying Oracle Knowledge (InQuira) InfoManager patches using the patching utility applyIMPatch.sh|bat, one or both of the following symptoms may be observed:

1) The utility appears to be running slowly and takes a long time to complete.

2) After application of the patch prior customizations to the IM Console, InfoCenter and IMWS have been lost.

Cause

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