No Fee For Part Of Billing Cycle (Doc ID 1538498.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT
=================
On : 7.4.0.1.0 version, Subscription Management

ACTUAL BEHAVIOR
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Charges are not applied for the period when the Product P1` is active

EXPECTED BEHAVIOR
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Charges should be applied

STEPS
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1)Create account
2)Create service S1
3)Purchase discount D1 with start date = 2014-04-10, and end date = 2015-04-10 on service S1 (discount -100% for product P1 on service S1),
4)Purchase product P1 with start date = 2014-04-10, and end date = NULL on service S1, with cyclic fee use SET_PROD_INFO to set P1 end date to match discount D1 end date (2015-04-10).
6)Next create P1' thats a copy of P1. P1' should have start date = 2015-04-10 (P1 end date) and infinite end date (NULL).
7)Do 12 consecutive billings
8)Purchase discount D2 with start date = 2015-04-15, and end date =2017-04-15 on service S1
9)Use SET_PROD_INFO to set P1' end date to match discount start date (2015-04-15).
10)Next create P2. P2 should have start date = 2015-04-15 and infinite end date (NULL).
11)Using SET_PROD_INFO to set P2 end date to match discount end date (2017-04-15).
12)Next create P2'. P2' should have start date = 2017-04-15 and infinite end date (NULL).
13)Do billing with date = 2015-05-02

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the customer is experiencing revenue loss.

Cause

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