OSM Out Of The Box O2A 7.2.0 Cartridge Certification In OSM 126.96.36.199
(Doc ID 1539526.1)
Last updated on JULY 16, 2020
Applies to:Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.
We are upgrading OSM from 7.2.0 to 188.8.131.52
As per the documentation provided in OSM 184.108.40.206, we have tried below steps
1) Download latest version of OOTB O2A cartridge (220.127.116.11)
2) Run migrate.xml to migrate to 18.104.22.168
3) Deploy it in OSM 22.214.171.124
But OOTB O2A cartridge is not working in OSM 126.96.36.199 even after following all the steps ( SAF related errors, orders stuck at sync customer task) Environment is 3 Machines, 1 Admin and 2 Managed Servers, each in 1 machine (SAF and DQ)
When we directly deploy O2A 7.2.0 in 188.8.131.52, we get exceptions and orders will not work we found that this issue (7.2.0 deploying in 184.108.40.206) is because of a jar file osm-o2a-utility.jar, when we copied this jar from O2A 220.127.116.11 to O2A 7.2.0 and deployed, all the orders are working fine .
Would you please check whether will there be any issues with using O2A 7.2.0 after replacing the jar from 18.104.22.168. Also please provide compatibility certificate for the same
Current OSM version we are using is OSM 22.214.171.124.0.187
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