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Threadpool Worker Issue with "load error" - file not found in Drive/Directory (Doc ID 1541211.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
TPW - Threadpoolworker
COBOL - Common Business-Oriented Language

 

Load error : file '...../CallbackFromCIPBTPNWrapper'
error code: 173, pc=0, call=1, seg=0
173     Called program file not found in drive/directory

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x0000003e9fc07638, pid=7198, tid=1181219136
#
# JRE version: 6.0_26-b03
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.1-b02 mixed mode linux-amd64 compressed oops)
# Problematic frame:

[thread 1192798528 also had an error]
 unsigned long+0x7638
#
# An error report file with more information is saved as:
# /........./hs_err_pid7198.log
[thread 1080117568 also had an error]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

Cause

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In this Document
Symptoms
Cause
Solution
References


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