Inform Adapter ODM ORA-00600 Error under Oracle 11.2.0.2

(Doc ID 1541703.1)

Last updated on JULY 07, 2014

Applies to:

Oracle Health Sciences InForm Adapter - Version 1.3.4 and later
Information in this document applies to any platform.

Symptoms

 When running Inform Adapter ODM export for Transaction data (GetTransactions) under under Oracle 11.2.0.2 an error like the following occurs in the event log under the ODM web service:

Event Type: Error
Event Source: InFormAdapter.ODM.WebService
Event Category: None
Event ID: 0
Description:
18:05:44,095 [8668] ERROR InFormAdapter.ODM.WebService
General Information
*********************************************
Additional Info:
UniqueIdentifier: 65141408
ApplicationName: InFormAdapter.ODM.WebService
PlatformVersion: 1.3.821.0
Manifest File C:\Program Files\Phase Forward\InForm Adapter\ODM\bin\DeploymentManifest.xml not found: Information could not be accessed.
OS: Windows2003
OSVersion: Microsoft Windows NT 5.2.3790 Service Pack 2
AppDomainName: /LM/W3SVC/1/Root/InFormAdapter/ODM-1-130089814903418861
AppDomainVersion: 2.0.50727.1873
WindowsIdentity: NT AUTHORITY\NETWORK SERVICE
UICulture: en-US
ThreadCulture: en-US

1) Exception Information
*********************************************
Exception Type: Adapter.Framework.Common.Resources.AdapterFrameworkException
MessageId: GENERAL
ResourceIdentifier: GENERAL
UnformattedParameterString: A General Error Occured
Message: A General Error Occured
Severity: Error
AppDomainName: /LM/W3SVC/1/Root/InFormAdapter/ODM-1-130089814903418861
AppDomainVersion: 2.0.50727.1873
ThreadId: 1
ThreadIdentityName:
WindowsIdentityName: NT AUTHORITY\NETWORK SERVICE
UniqueIdentifier: 65141408
ExceptionId: Framework.Common.Resources.GENERAL
Data: System.Collections.ListDictionaryInternal
TargetSite:
HelpLink:
Source:

2) Exception Information
*********************************************
Exception Type: Oracle.DataAccess.Client.OracleException
Errors: Oracle.DataAccess.Client.OracleErrorCollection
DataSource: trial1
Message: ORA-00600: internal error code, arguments: [kpolcbLobRead1: invalid len & bufp], [], [], [], [], [], [], [], [], [], [], []
Procedure:
Source: Oracle Data Provider for .NET
Number: 600
ErrorCode: -2147467259
Data: System.Collections.ListDictionaryInternal
TargetSite: Void HandleErrorHelper(Int32, Oracle.DataAccess.Client.OracleConnection, IntPtr, Oracle.DataAccess.Client.OpoSqlValCtx*, System.Object, System.String, Boolean)
HelpLink:

StackTrace Information
*********************************************
   at Oracle.DataAccess.Client.OracleException.HandleErrorHelper(Int32 errCode, OracleConnection conn, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, String procedure, Boolean bCheck)
   at Oracle.DataAccess.Client.OracleDataReader.GetString(Int32 i)
   at InFormAdapter.ODM.InformDownLoad.TransactionODM.GetTransaction(InternalResponseODM& responseOdm, String bookMark, String query, String priorFileOID) in D:\InformAdapter\ODM\InFormDownload\TransactionODM.cs:line 224
   at InFormAdapter.ODM.ODMEngine.GetTransactions(DownloadTransactionODM obj) in D:\InformAdapter\ODM\ODMEngine.cs:line 415
   at InFormAdapter.ODM.RetryingTransactionExecuter.GetTransactions(ODMEngine engine, DownloadTransactionODM request) in D:\InformAdapter\ODM\RetryingTransactionExecuter.cs:line 52
   at ODM.ODMGateway.GetTransactions(XmlElement node) in D:\InformAdapter\ODM\ODMGateway.cs:line 116
   at Adapter.Framework.Common.WebService.BigBrother.ExecuteWebMethod(WebMethodExecuter method, XmlElement xmlRequest) in D:\AdapterFramework\Framework\Common\WebServiceUtils.cs:line 57


 

Cause

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