Convergence Displays "Unknown Code ___ 255" When Attempting To Open Message
(Doc ID 1543056.1)
Last updated on SEPTEMBER 18, 2020
Applies to:Oracle Communications Convergence - Version 2.0 to 3.0.1 [Release 2.0 to 3.0]
Oracle Communications Messaging Server - Version 7.0.0 to 8.0.1 [Release 7.0.0 to 8.0.0]
Information in this document applies to any platform.
When opening a specific mail message, Convergence displays a pop-up stating:
"Unknown code ___ 255"
Which can also be seen in this screen shot:
The body of the mail itself is not being displayed.
The issue can be reproduced with the following steps:
- Log in to Convergence,
- Select that one specific message,
- The pop-up appears
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In this Document