Problem Trying To Amend Orders Of A Specific Cartridge. (Doc ID 1543211.1)

Last updated on APRIL 24, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

The problem is when we try to send an order amendment and we are getting error:

Invalid Order Specification Fault
Failed to create and start the order due to java.lang.RuntimeException: com.mslv.oms.handler.InternalErrorException: Failed to start order[9] : null caused by:null


<11-feb-2013 4:06:36,908 COT PM> <ERROR> <ws.OrderManagementWSPortImpl><[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default
(self-tuning)'> <Failed to create and start the order due to java.lang.RuntimeException: com.mslv.oms.handler.InternalErrorException:
Failed to start order[1274]
: null caused by:null>
oracle.communications.ordermanagement.ws.InvalidOrderSpecificationFault:
Failed to create and start the order due to java.lang.RuntimeException:
com.mslv.oms.handler.InternalErrorException: Failed to start order[1274] :
null caused by:null
       at oracle.communications.ordermanagement.ws.a.a(Unknown Source)
       at
oracle.communications.ordermanagement.ws.OrderManagementWSPortImpl.createOrder
(Unknown Source)
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

 

Cause

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