Error When Running External Application via the Tools Menu (Doc ID 1543568.1)

Last updated on JANUARY 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch an external application via the Tools menu using the steps found in <Note 894133.1>, get the following error:

Event Code: AVAA0-0724-E
Access violation at address 00FD14B6 in module 'Pm.exe'

or

Event Code: TBREB-2803-7
TBREBootStrap.writeConfigurationToDatabase:internal_plugins.xml file not found

or

Event Code: TBREB-2418-1
TBREBootStrap.writeConfigurationToDatabase: INTERNAL_PLUGINS.XML file not found: \INTERNAL_PLUGINS.XML

or

Event Code: AVAA0-3086-5

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms