Error When Running External Application via the Tools Menu

(Doc ID 1543568.1)

Last updated on JANUARY 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 and later
Information in this document applies to any platform.


When attempting to launch an external application via the Tools menu using the steps found in <Note 894133.1>, get the following error:

Event Code: AVAA0-0724-E
Access violation at address 00FD14B6 in module 'Pm.exe'


Event Code: TBREB-2803-7
TBREBootStrap.writeConfigurationToDatabase:internal_plugins.xml file not found


Event Code: TBREB-2418-1
TBREBootStrap.writeConfigurationToDatabase: INTERNAL_PLUGINS.XML file not found: \INTERNAL_PLUGINS.XML


Event Code: AVAA0-3086-5


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