Customer Contact Page No Longer Defaults Email Address When Preferred Contact Is Email (Doc ID 1543617.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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Customer Contact page no longer defaults email address when preferred contact is email.

In Customer Contact page of version 2.3.1, when preferred contact method is email, the email address is being defaulted on the page. When we upgraded to version 2.4, email address is no longer being defaulted.

Changes

 

Cause

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