Custom Crystal Reports do not Show Correct Data When moved to a New Datasource

(Doc ID 1544108.1)

Last updated on AUGUST 22, 2016

Applies to:

LODESTAR EIP - Version 1.6.1.10 and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)

Symptoms

When a custom Crystal report template is uploaded connecting to a new database schema and the report is run, it returns with no data. The report appears to be connecting to the old database schema.

EXPECTED BEHAVIOR
-----------------------
When a report is uploaded to a new db, would expect the the datasource location to be automatically updated based on the datasource settings in the LSReportMonitor.cfg.xml.

Cause

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