Login Failure to SMS Screens on OCNCC 5.0.0.0 Where User Is Not Locked on smf_user Table

(Doc ID 1544115.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.0 and later
Information in this document applies to any platform.

Symptoms

User is not able to login to SMS Screens on OCNCC 5.0.0.0. Customer has provided correct password, and the user is not locked in smf_user table (see <Document 1262802.1>).

Cause

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