Last updated on NOVEMBER 29, 2016
Applies to:Oracle Utilities Mobile Workforce Management - Version 1.4.5 to 1.5.0 [Release 1.4 to 1.5]
Oracle Real-Time Scheduler - Version 1.12.0 to 1.13.0 [Release 1.12 to 1.13]
Information in this document applies to any platform.
Today, there are ~300 orders in MWM that are not found in the ORS database. These orders are not getting assigned or dispatched. Dispatchers are manually dispatching these orders as a workaround. The logs do not indicate any crashes or disruptions to the running processes.
MWM and ORS orders were compared with the following SQL:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms