What Are The Possible Reasons For Orders Missing In BRM Database

(Doc ID 1544349.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Goal

Noticed a scenario on AIA-BRM production system where an order has the status "COMPLETE" in Siebel but it doesn't  exist in BRM database.

What are the possible reasons which might lead to such issue?

Solution

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