No Cancel Event Of Tailormade Products (Doc ID 1544990.1)

Last updated on JUNE 14, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 14-Jun-2016.

Symptoms

A cancel event did not happen for tailormade products.

Consider this scenario:
1)  On 1/10/2013, create an account
2)  On 2/1/2013, backdate a monthly product with tailormade product to 1/15/2013
     a) Proration tailormade product from 1/15/2013 to 2/10/2013
     b) Promotion tailormade product from 2/10/2013 to 2/15/2013
     =>The base should start from 2/15/2013 to 03/10/2013
3)  On 3/1/2013, ran billing (but there is no difference than 2/10/2013)

Result:
The cancel event didn't happen for the tailormade products on 2/10/2013
The cycle event happened on 2/10/2013 for the promotion and base

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms