A Suspense Management Center User Having Granted with Sufficient Permissions Cannot Search Records nor Batches
Last updated on AUGUST 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 7.4.0]
Information in this document applies to any platform.
A Suspense Management Center user cannot "Search Records" nor "Search Batches", even though the right permissions, or role, are granted : the "Search Records" and the "Search Batches" from the Suspense Management Center are grayed out, unavailable to the user.
The following screenshot shows
- The role assigned to the Suspense Management Center user, which assigns the right set of permissions:
- The 7.4 PS8 FR Client which does not correctly activate the "Search Records" and the "Search Batches" button as instructed by the user permissions.
- The 7.4 PS8 Client which correctly activates the "Search Records" and the "Search Batches" button as instructed by the user permissions.
This problem may happen if you use a 7.4 PS8 FR version of the Suspense Management Center client.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms