P6 EPPM Database Upgrade From V6.2.1 To V8.2 Fails With Error:"Error in Run SQL Script ORPM_p621 sp1: Database Tool Exception (ORA-00001: unique constraints (ADMUSER.PK_USERENG)" (Doc ID 1545544.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.2.1 SP4 to 8.2 [Release 6.2 to 8.2]
Information in this document applies to any platform.

Symptoms


When attempting to upgrade V6.2.1 to V8.2 using dbsetup.bat (or .sh if running on non-windows)
the following error occurs.

ERROR
-----------------------

Error in Run SQL Script ORPM_p621 sp1: Database Tool Exception (ORA-00001: unique constraints (ADMUSER.PK_USERENG), violated ORA-06512 at line 2.


BUSINESS IMPACT
-----------------------

failed upgrade from V6.2.1 to V8.2

Cause

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