Target Agents Are Not Showing Up in the Merchandising Application in Production, Log Shows: NullPointerException at atg.deployment.agent.RMIClientAgentTransport.getStatus (Doc ID 1545740.1)

Last updated on MAY 18, 2015

Applies to:

Oracle ATG Web Commerce - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

The target agents do not appear in the merchandising application and there are NullPointerExceptions in the BCC log:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms