Creating New Level Member Dynamically Not Being Shown In Level Attributes On Worksheets (Doc ID 1545780.1)

Last updated on APRIL 15, 2013

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.4 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.4 version, Worksheet

ACTUAL BEHAVIOR
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When creating a new Level member on a worksheet for a Promotion General Level, we can see the new member shown in the member attributes for the Method.
Then when we created a second level member on the worksheet, in a similar way as before, this new member is not seen in the Method Attribute.
It seems that the worksheet cache does not get refreshed with the second new member, even after refreshing the worksheet.

In order to see the second level member, the user has to log out of the Collaborator Workbench, log back in and then reopen the worksheet.

EXPECTED BEHAVIOR
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The second level member that was created should show in the worksheet without having to log-out and then log back in.


BUSINESS IMPACT
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The issue has the following business impact:
Users are always having to leave their active session and then start all over with a new session which is an inconvenience to the users.

Cause

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