Problem Reconnecting Parent Service Item (PRBUNDLE) Using Activity Code iactr In The createOrderByValueRequest XML API (Doc ID 1545986.1)

Last updated on MAY 15, 2013

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Want to reconnect all the service items using the XML API on an existing PSR disconnect order. To do that use the XML API createOrderByValueRequest and set the activity code with the value of "iactr" (<ser:activityCd>iactd</ser:activityCd>) but the result reconnects all service items except the parent service Item which still shows in the MetaSolv GUI as "Disconnect" status.


Cause

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