RPM Performance Issue in Opening the Maintain Promotion Component Screen (Doc ID 1546566.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Retail Price Management - Version 13.2 to 13.2.6 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Price Management (RPM), you are experiencing poor performance when attempting to open the Maintain Component screen.
It typically takes 45 seconds to open it.
(Note: This is not time required to search the promotion component; this is time required just to open the screen.)
This is rendering the screen practically unusable.

Steps to Reproduce:
 
1. Click on Promotions
 2. Click on Maintain Component

Cause

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