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The Application Crashes with an "Error Number 91" When Opening the Activation Report from the Customer Summary > List of Telephone Numbers Page (Doc ID 1547587.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.


MetaSolv Solution version 6.2.1

The application crashes with an "Error Number 91" when clicking the Telephone Number link in the Customer Profile's Customer Summary > List of Telephone Numbers page to open the Activation Report. Below is the error displayed in the GUI.

Error Text

Error Image

Recreation Steps

1. Open the Customer Profile for a Customer Account having an In Service telephone number where the telephone number is assigned to a product having a specification defined with an Item Type of CONNECTOR.

2. Click the Telephone numbers link from the Customer Summary page.

3. Click the Telephone Number link on the List of Telephone numbers page and the application will crash with the Error Number 91.




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