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Failed to Update the System Registry (Doc ID 1547612.1)

Last updated on JULY 30, 2019

Applies to:

Skywire Documerge - Version 6.3.1.5 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.1.12 version, Documerge Tag Commander

When attempting to open Tagcommander, the following error occurs.

ERROR
-----------------------
Failed to update the system registry. Please try using REGEDIT.

STEPS
-----------------------
Open Tagcommander under Windows 7 32-bit or Windows 7 64-bit.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must click past the error to continue using Tagcommander.

Cause

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In this Document
Symptoms
Cause
Solution


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