Multiple ORPOS Clients Unable to Simultaneously Perform Order Query from Siebel (Doc ID 1547636.1)

Last updated on OCTOBER 13, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.4 to 13.4.9 [Release 13.4]
Information in this document applies to any platform.

Symptoms

When attempting to simultaneously perform order inquiries in Siebel from Oracle Retail Point of Service (ORPOS), only two of the clients successfully query orders from Siebel, while the third POS fails with the following error in the orpos.log on the clients:

 
Steps to Reproduce:

1. Log in to three POS Clients
2. Navigate to F5 Transaction -> F9 More -> F6 External Order
3. Perform Order Query simultaneously on all three POS Clients

Two of the POS Clients will successfully query order details from Siebel, while the third fails.

Cause

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