Getting Error 500 When Trying to Access the Login Screen (Doc ID 1548109.1)

Symptoms

After installing 7.0.1 upon attempting to access the Login screen an error 500 page is displayed.  All the Security configurations per the AI Security Config Guide were performed.  Following is an excerpt from the Log file:

4/22/2013 12:02:41 AM Error in 'PowerReports.modMain::DecMain()' 0 - - Error While decrypting. Check if Relsys.Common.General.dll is installed :: Error Line Number: 0 Enterprise: REMOTE_ADDR:
4/22/2013 12:02:42 AM Error in 'modMain::InitDB' 91 - Object variable or With block variable not set - Error No. :- 91, Error Description :- Object variable or With block variable not set :: Error Line Number: 170 Enterprise: REMOTE_ADDR:
4/22/2013 12:02:42 AM Error in 'modCommon::ConnectStandaloneDB' 91 - Object variable or With block variable not set - iErrorCount: 0 Description: Object variable or With block variable not set :: Error Line Number: 0 Enterprise: REMOTE_ADDR:
4/22/2013 12:02:42 AM Error in 'PowerReports.modMain::DecMain()' 429 - ActiveX component can't create object - Error While decrypting. Check if Relsys.Common.General.dll is installed :: Error Line Number: 0 Enterprise: REMOTE_ADDR:
4/22/2013 12:02:42 AM Error in 'modMain::InitDB' 91 - Object variable or With block variable not set - Error No. :- 91, Error Description :- Object variable or With block variable not set :: Error Line Number: 170 Enterprise: REMOTE_ADDR:
4/22/2013 12:02:42 AM Error in 'modCommon::ConnectStandaloneDB' 91 - Object variable or With block variable not set - iErrorCount: 0 Description: Object variable or With block variable not set :: Error Line Number: 0 Enterprise: REMOTE_ADDR:

Changes

Cause

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