Threshold Notifications Are Not Generated In Pipeline For Fixed Thresholds

(Doc ID 1548942.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

Threshold notifications are not generated in pipeline manager for an NCR balance set with fixed thresholds credit profile.

An NCR balance has been setup with a credit profile which has fixed thresholds of "|1|2000". The floor, limit and thresholds of the credit profile object is set as null. Pipeline manager is configured to generated thresholds notifications. But when the usage of the NCR crosses the fixed threshold, notification files are not generated.

However, for NCR balances having credit profiles with percentage thresholds, are working fine in pipeline manager (i.e, notifications are generated when the usage breaches the percentage threshold of the NCR).

Steps to reproduce the issue:-


1. Created a new NCR for tracking the currency usage charges
2. Created a Discount model to increase the NCR counter whenever there is a currency usage charges
3. Crated a account ,service with service level balance group and purchased a product which has delayed usage event (for usage)
4. Set the credit thresholds for the NCR for the service level balance group created in above step with the values shown below:

0 PIN_FLD_POID POID   [0] 0.0.0.1 /account 2182819
0 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/telco/gsm/telephony 2182755
0 PIN_FLD_BAL_GRP_OBJ POID [0] 0.0.0.1 /balance_group 2183075
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 2182563
0 PIN_FLD_PROGRAM_NAME STR [0]  "Customer Center"
0 PIN_FLD_LIMIT ARRAY  [1000095]
1 PIN_FLD_CREDIT_LIMIT DECIMAL [0] 99999
1 PIN_FLD_CREDIT_FLOOR DECIMAL [0] 0
1 PIN_FLD_THRESHOLDS  ARRAY [0]
2 PIN_FLD_THRESHOLD  INT [0] 500

-------------------------------------------------------

0 PIN_FLD_POID POID   [0] 0.0.0.1 /account 2182819
0 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/telco/gsm/telephony 2182755
0 PIN_FLD_BAL_GRP_OBJ POID [0] 0.0.0.1 /balance_group 2183075
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 2182563
0 PIN_FLD_PROGRAM_NAME STR [0]  "Customer Center"
0 PIN_FLD_LIMIT ARRAY  [1000095]
1 PIN_FLD_CREDIT_LIMIT DECIMAL [0] NULL
1 PIN_FLD_CREDIT_FLOOR DECIMAL [0] NULL
1 PIN_FLD_THRESHOLDS  ARRAY [0]
2 PIN_FLD_THRESHOLD  INT [0] 500

5. Processed some usage charges for the service.
6. Verified whether the notifications are getting generated or not.No notifications are getting generated.


Cause

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