Inventory Adjustment Creation Messages Failing With 'No Viable Warehouse for Distribution' Error (Doc ID 1548944.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 12.0.10 and later
Oracle Retail Merchandising System - Version 12.0.10 and later
Information in this document applies to any platform.

Symptoms

Inventory adjustment messages are failing with the below error when returning a cross-docked container to stock which contains items from another container with a different Purchase Order (PO) Number.
These messages are published from Retail Warehouse Management System (RWMS) system and are failing to subscribe into Retail Merchandising System (RMS).

Steps to Reproduce:

  1. Create two PO's. For example: PO1 & Item1 for 10 units and  PO2 & ITEM2 for 3 units.
  2. Create two PREDIST orders, one for each PO all going to the same store.
  3. Create appointment and print receiving labels (two containers should be cross-docked).
  4. Receive the containers.
  5. Navigate to Split Container and scan the first container as the 'From' and the second container as the 'To'.  Enter quantity to move a few of the units from the container (e.g., 2 units).
  6. Check the To container; it now has items that are not included in the CONTAINER.PO_NBR.
  7. Return the To container to stock.  This results in the inventory adjustment error message at RMS consuming side.

Changes

 

Cause

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