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XAException - TransactionRolledBackException Found In RIB Eway Log (Doc ID 1548955.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Oracle Retail Integration Bus - Version 11.1 and later
Information in this document applies to any platform.
Checked for relevance on 16-Feb-2018

Goal

Encountered XAExceptions in the publishing eways for Order from RMS. This caused PO's to be stuck in MFQUEUE table. The complete stack trace is as below:

javax.transaction.xa.XAException: javax.jms.TransactionRolledBackException: XA commit() failed
at com.seebeyond.jms.client.STCXAResource.commit(STCXAResource.java:129)
at com.stc.common.collabService.LoglessTC$XAResourceHolder.commit(LoglessTC.java(Compiled Code))
at com.stc.common.collabService.LoglessTC$TransactionImpl.commit(LoglessTC.java(Compiled Code))
at com.stc.common.collabService.JXACoordinator.commit(JXACoordinator.java:256)
at com.stc.common.collabService.JTransactionManagerImpl.xaCommit(JTransactionManagerImpl.java:183)
at com.stc.common.collabService.JCCollabControllerImpl.onCommitSubscribers(JCCollabControllerImpl.java:921)
com.stc.common.collabService.CollabConnException: javax.jms.TransactionRolledBackException: XA commit() failed:
at com.stc.common.collabService.JXACoordinator.raise(JXACoordinator.java:43)
at com.stc.common.collabService.JXACoordinator.commit(JXACoordinator.java:261)
at com.stc.common.collabService.JTransactionManagerImpl.xaCommit(JTransactionManagerImpl.java:183)
at com.stc.common.collabService.JCCollabControllerImpl.onCommitSubscribers(JCCollabControllerImpl.java:921)
com.stc.common.collabService.CollabConnException: [colCMLOrderFromRMS_1] JCCollabControllerImpl (onCommitSubscribers) Error on calling onCommitSubscribers method of JCCollabControllerImpl

at com.stc.common.collabService.JCCollabControllerImpl.onCommitSubscribers(JCCollabControllerImpl.java:926)


What could be causing this issue and how to resolve it?
 

Solution

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