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Troubleshooting the Retrieval of MDT Logs from the Server in MWM v2 Using 'Get MDT Log file' (Doc ID 1548986.1)

Last updated on JUNE 08, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1 and later
Information in this document applies to any platform.

Goal

What are the steps required to gather logs from the MDT device?  How can you troubleshoot this process if the logs are not able to be retrieved?
 

Solution

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