Excel Entity Mappings Showing Blank Mapping Selections

(Doc ID 1549072.1)

Last updated on APRIL 26, 2013

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When attempting to upload Excel file in Excel-Entity Mappings nothing happens and the following error occurs in web server admin server log.

ERROR
Admin Server Log:
<Error> <WebLogicServer> <my.com> <AdminServer> <[ACTIVE] ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'>
<> <> <> <1365434757500> <BEA-000337> <[STUCK] ExecuteThread: '14' for queue: 'weblogic.kernel.Default (self-tuning)'
has been busy for "662" seconds working on the request
"weblogic.servlet.internal.ServletRequestImpl@229f584a[POST /OFSA/ExcelUpload/Mapping_One.jsp HTTP/1.1
Accept: */*
Referer: http://my.com:7007/OFSA/ExcelUpload/Mapping_Zero.jsp?mode=NEW&userID=A8JP19&infodom=EFIDTL
Accept-Language: en-us


STEPS
1. UMM--> Data Entry Forms and Queries --> Excel Upload --> Excel-Entity Mappings.
2. Select an xls file.
3. Hit the horizontal arrow.
4. At this point it is supposed to bring up the fields to be mapped, but nothing happens.

Cause

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