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Deleting Outdated Leave Records To Correct "Leave period cannot overlap active Shifts" When Trying To Edit a Crew In The Admin Tool (Doc ID 1549104.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.5.0 to 1.5.0.9 [Release 1.5]
Information in this document applies to any platform.

Symptoms

When a user tries to modify the crew from the Admin tool the following dialog is displayed and changes cannot be made:

"Leave period cannot overlap active Shifts"

The affected crew has two Leave entries that are a year old and no longer active.  How can this conflict be corrected so the crew can be edited?

Cause

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