Error "Invalid Username or Password" Occurs when Invoking URL PX Deployed on Tomcat After Upgrading to 9.3.2

(Doc ID 1549998.1)

Last updated on APRIL 27, 2017

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


When attempting to create session through URL PX after upgrading to Agile PLM 9.3.2, , the following error occurs.


Error code : 60062
Error message : Invalid username or password
Root Cause exception : java.lang.SecurityException: User: e0FFUzoxMjh9RTUzMkQ2MkFEREU3MEMxNDQ0OTk2NkE1OEY1REQyRUIwNUFB, failed to be authenticated.

User cannot launch the URL PX


- Same URL PX works in previous Agile version
- URL PX is deployed on Tomcat version 5 or after
- has below configured:
agile.sso.checkOneTimePXToken = true   (defaut is true)
- Happens with any browser (IE, Firefox, Chrome)


The issue can be reproduced at will with the following steps:
1. Deploy PX on tomcat
2. Login to Java Client and configure an URL px from tools menu by giving the http://serverurl:port/ContextName/program.jsp.
3. Login to Web Client and invoke URL px


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