Error "Invalid Username or Password" Occurs when Invoking URL PX Deployed on Tomcat After Upgrading to 9.3.2
(Doc ID 1549998.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.2.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create session through URL PX after upgrading to Agile PLM 9.3.2, the following error occurs.
Error
Error code : 60062
Error message : Invalid username or password
Root Cause exception : javax.security.auth.login.LoginException: java.lang.SecurityException: User: <USERNAME>, failed to be authenticated.
User cannot launch the URL PX
Facts
- Same URL PX works in previous Agile version
- URL PX is deployed on Tomcat version 5 or after
- agile.properties has below configured:
agile.sso.checkOneTimePXToken = true (defaut is true)
- Happens with any browser (IE, Firefox, Chrome)
Steps
The issue can be reproduced at will with the following steps:
1. Deploy PX on tomcat
2. Login to Java Client and configure an URL px from tools menu by giving the http://{<HOST>:<PORT>}/{context}/program.jsp.
3. Login to Web Client and invoke URL px
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |