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Error "Invalid Username or Password" Occurs when Invoking URL PX Deployed on Tomcat After Upgrading to 9.3.2 (Doc ID 1549998.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create session through URL PX after upgrading to Agile PLM 9.3.2, the following error occurs.

Error

Error code : 60062
Error message : Invalid username or password
Root Cause exception : javax.security.auth.login.LoginException: java.lang.SecurityException: User: <USERNAME>, failed to be authenticated.

User cannot launch the URL PX

Facts

- Same URL PX works in previous Agile version
- URL PX is deployed on Tomcat version 5 or after
- agile.properties has below configured:
agile.sso.checkOneTimePXToken = true   (defaut is true)
- Happens with any browser (IE, Firefox, Chrome)


Steps

The issue can be reproduced at will with the following steps:
1. Deploy PX on tomcat
2. Login to Java Client and configure an URL px from tools menu by giving the http://{<HOST>:<PORT>}/{context}/program.jsp.
3. Login to Web Client and invoke URL px

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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