AutoVue "Vue Server" Connection Is "Failed status code is :404" After Installing AutoVue for Agile (Doc ID 1550104.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.0 and later
Information in this document applies to any platform.

Symptoms

When using AutoVue for Agile and attempting to connect to the AutoVue server the VueServlet throws the following error in the log file:

java.lang.Exception: Can't connect to the URL :http://file_manager.domain.com:8080/Filemgr/VueServlet Failed status code is :404

Check the File Manager Configuration page http://file_manager.domain.com:8080/Filemgr/Configuration and notice that the Vue Server says "Failed":

Vue Server Connection http://file_manager.domain.com:8080/Filemgr/VueServlet Failed

Steps to reproduce:

  1. Try to view an attachment using AutoVue from Agile.
  2. Notice the error in the AutoVue server log.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms