Run Multiple PDRs With RS_FAILURE (Doc ID 1550127.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.5 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
--------
Some PDR fails with status RS_FAILURE. The java log file reports the following error stack:

Calling PDFBookBinder to bind files together
oracle.apps.xdo.template.pdf.exception.FatalException: The template seems to be in either corrupted one or newer version than PDF1.4
at oracle.apps.xdo.template.pdf.PDFParser.initialize(Unknown Source)
at oracle.apps.xdo.template.pdf.PDFParser.(Unknown Source)
at oracle.apps.xdo.template.pdf.PDFParser.(Unknown Source)
at oracle.apps.xdo.template.pdf.book.PDFBookBinder.mergeTitleTOCAndContents(Unknown Source)
at oracle.apps.xdo.template.pdf.book.PDFBookBinder.process(Unknown Source)
at oracle.pharma.rdc.pdr.PatientDataReport.bindPdf(PatientDataReport.java:1807)
at oracle.pharma.rdc.pdr.PatientDataReport.generateFull(PatientDataReport.java:1497)
at oracle.pharma.rdc.pdr.PatientDataReport.startPdr(PatientDataReport.java:1925)
at oracle.reports.engine.EngineImpl.CRunReport(Native Method)
at oracle.reports.engine.EngineImpl.run(EngineImpl.java:441)
at oracle.reports.engine._EngineClassImplBase._invoke(_EngineClassImplBase.java:90)
at com.sun.corba.se.internal.corba.ServerDelegate.dispatch(ServerDelegate.java:355)
at com.sun.corba.se.internal.iiop.ORB.process(ORB.java:280)
at com.sun.corba.se.internal.iiop.RequestProcessor.process(RequestProcessor.java:81)
at com.sun.corba.se.internal.orbutil.ThreadPool$PooledThread.run(ThreadPool.java:106)

Cause

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