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How does IM document-level usergroups work vs Attribute-level usergroups? (Doc ID 1550259.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Knowledge - Version 8.1.2.1 to 8.5 [Release 8.1 to 8.5]
Information in this document applies to any platform.

Symptoms

There is a difference in how OK Search and IM work with IM document-level vs Attribute-level restrictions, that may allow users to see information via search results but not be able to open the article in IM.

Cause

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