How does IM document-level usergroups work vs Attribute-level usergroups? (Doc ID 1550259.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Knowledge - Version 8.1.2.1 to 8.5 [Release 8.1 to 8.5]
Information in this document applies to any platform.

Symptoms

There is a difference in how OK Search and IM work with IM document-level vs Attribute-level restrictions, that may allow users to see information via search results but not be able to open the article in IM.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms